Please read the following terms & conditions carefully before using or obtaining any material, information, services or products through the site. By accessing the site, you agree to accept, without limitation or qualification, all of the terms & conditions.
We reserve the right to change, update, or correct any of the Terms & Conditions or any information contained in the Site at any time without notice by posting amended terms to the Site. Your continued use of the Site means that you accept and agree to the revised Terms & Conditions. If you do not accept these Terms & Conditions (as amended from time to time), please exit the Site immediately.
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other currency).
1. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
2. United Arab of Emirates is our country of domicile.
3. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
4. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
5. The cardholder must retain a copy of transaction records and Merchant policies and rules.
6.Multiple purchases will result in the multiple postings in the credit card holders monthly statement
Refund & Exchange Policy
Refunds and exchanges are available for tickets for participating venues and teams.
Refunds must be done through original mode of payment.
Get a full refund on tickets for participating venues and teams if you change your mind within 72 hours of purchase. Call 800-DREAMS.
Don’t suffer from seat envy. If you see seats you prefer that are the same price or higher for your event, call 800-DREAMS to exchange the ones you have and just pay the difference, if any. Tickets bought at a Ticket retail location must be exchanged at the same location. One exchange per person, per event.
Some non-participating venues (and artists, teams, etc.) have a “no refunds or exchanges” policy. But if the event is close and you can’t make it, we’ll do everything we can to help. Contact us!
Refunds for Canceled Events
We’ll contact you and issue a refund automatically, including all fees (except UPS and retail pickup fees, and fees on certain Major League Baseball purchases). Please return tickets bought at a retail location to the same location.
Refunds for Rescheduled Events
We’ll contact you with the new date and time ASAP. Can’t make it? Refunds are up to the artist, team, venue, or promoter – but we’ll do everything we can to help. Contact us!
Dreamfactory.events will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.